Everything a Learner needs to complete the blended prerequisite, including the link to the online course, the enrolment/personal details form and the due date, is included in the registration confirmation email.
Blended courses require Learners to complete an online learning component before attending the in-person session. The online course covers all necessary theory and basic demonstrations ahead of the practical day.
The online prerequisite must be completed by 12pm, three business days before the course date. This is a hard cutoff. The specific due date is confirmed in the registration confirmation email.
Our support team is available Monday to Friday, 9am to 4:30pm. Log-in and access issues cannot be resolved outside those hours. Learners should not leave the online course to the last day.
PracMed NZ will send one reminder to Learners who have not yet completed at seven business days before the course. After that, it is the Learner’s responsibility to complete by the due date.
Extensions to the completion deadline may be granted at PracMed NZ’s sole discretion. An administration fee of $50 ex GST per Learner, or $150 ex GST for three or more Learners on the same course, will apply.
Each Learner must complete the online course individually in their own account. Where a group session has been arranged, see Group Sessions below.
Group sessions on public courses are permitted with prior written approval from PracMed NZ. A completed group sign-off attendance form must be submitted by the due date. This form can be requested from contactus@pracmednz.com.
A course may include a mix of individual and group completions. Not all Learners are required to complete in the same format.
Group sessions operate on a high-trust basis. The online prerequisite content will not be revisited during the in-person session. It is generally evident when the material has not been completed, and Learners who have not genuinely engaged with the content are at a significantly higher risk of not achieving on the practical day.
A link to the enrolment/personal details form is included in the registration confirmation email. This form must be completed by the online prerequisite due date. Where the form has not been completed and PracMed NZ’s administration team is required to follow up after the course, an administration fee of $50 ex GST applies.
If a Learner does not complete the online prerequisite by the deadline, they will receive an automatic ‘did not achieve’ result and will not be permitted to attend the in-person session. The full course fee applies regardless of whether the online course was started or not. No certificate or unit standards will be issued.
Learners will need access to a computer or device with internet connection. For the best experience on a mobile device, landscape mode is recommended. Full instructions and a tutorial are included in the first slides of the course.
Allow up to 4 hours to complete, though many Learners finish in 2 hours or less. The course can be started and stopped at any time during the open period, with progress saved automatically.
PracMed NZ recommends organisations allow Learners time during work hours to complete the online course. Courses with an expectation of out-of-hours completion consistently have lower completion rates.
There are no tests or exams in the online course. The only Learners who have not completed in the past are those who left it too late or did not allow enough time.
The most common issue is Learners attempting to log in with a different email address to the one the course invitation was sent to. Before contacting us, check the correct email is being used.
If issues continue:
These steps are also outlined in the course instructions.
If a Learner has completed the online course but cannot attend the scheduled in-person session, they may defer without needing to re-sit the online component, provided the new in-person date is within 3 months and PracMed NZ is notified within the transfer period outlined below.
PracMed NZ does not issue refunds. All fees paid are non-refundable, except where a statutory entitlement applies as noted below.
A named Learner may be swapped for another at any time at no charge. Where the course is a blended course, the incoming Learner must be able to complete the online prerequisite before the due date. Standard blended terms apply.
A transfer moves a Learner’s registration to a future course date. Transfer requests must be made in writing to contactus@pracmednz.com.
Courses under $1,000 inc GST per Learner:
Courses $1,000 inc GST or more per Learner:
Transfer fees may be waived at PracMed NZ’s discretion in exceptional circumstances.
The full course fee applies where:
For courses running more than two days in duration (for example, Prehospital Emergency Care), Learners enrolled on a public course may withdraw up to the end of the second day of attendance and receive a refund of at least 50% of fees paid. This entitlement is set by NZQA under the Education and Training Act 2020. Outside this window, no refunds apply.
Payment is due at the time of registration. Learners with outstanding fees will not be permitted to attend. PracMed NZ reserves the right to cancel a registration or refuse entry if payment has not been received.
A deposit is payable at the time of booking. The deposit is non-refundable. The balance is payable at the end of the course. Outstanding fees after the due date may incur a weekly administration fee until paid in full. Certificates and qualifications will not be issued until all fees are paid in full. Transfer fees apply in addition to any deposit already paid.
Version 3.0 – Updated May 2026