FAQs

Can you provide NZQA unit standards?

Yes, PracMed NZ is a Private Training Establishment (PTE) that has been granted registration by the New Zealand Qualifications Authority (NZQA) under part 18 of the Education and Training Act 2020. The individual unit standards available are listed in the course descriptions.

What payment methods do you accept?

For individuals booking on public courses, payment is required at the time of booking, via credit card at the checkout. You can request an invoice for direct debit by contacting our team.

Private courses can be paid via invoice. We have now partnered with Fee Funders to be able to offer split payments across 3 or 6 months. You can read their FAQs here or get a quick quote here.   This option is only available for private courses over $1,500.00 ex GST.

Contact us for more information.

Can you facilitate split payments for our private course?

Yes, we can. We have partnered with Fee Funders to help business spread the cost of their private courses across 3 or 6 months.   You can read the FAQs here, or get a quick quote here. This option is only available for private courses over $1,500.00 ex GST.

 Contact us if you’d like to discuss this option further. 

Do you accept ZIP payment for courses?

Unfortunately not. While we are able to offer ZIP ‘Own It Now, Pay Later’, we are not able to offer this for our courses.

We can offer split payments utilising Fee Funders finance, where you can split the payment of your invoice across 3 or 6 month.   Click here if you’d like a quote, or here if you’d like to read their FAQs

I need to change my booking, how do I do this?

You can change your booking by contacting our friendly team at info@pracmednz.comterms and conditions apply.

How many students do you need for a private course?

Private courses run with 10-15 students to ensure optimal student to teacher ratio, maximising the student’s learning experience.

Where do you hold your courses?

We service Nationwide. Private courses can be conducted on-site, in-house, or we utilise training spaces such as community halls to facilitate our open courses.

What facilities do we need to hold a private course?

Site requirements are listed on each individual course page.

Do you provide meals?

No, we do not provide meals. We have 15 minute breaks for morning and afternoon tea and a 30 minute break for lunch. We recommend bringing snacks and food to ensure you do not miss any of the course – tardiness of longer than 15 minutes may result in a ‘not achieved’ result. Tea and coffee is available for all courses.

What should I wear?

Wear comfortable clothing that you are able to comfortably move around in, preferably dark as you will be using ‘fake blood’. While it is water soluble, it is better to be safe than sorry!

It might be worthwhile bringing a light jacket for your comfort as well.

For health and safety reasons, you are required to wear closed in shoes.

What do I need to bring?

We supply all the training materials you will need for the day. We recommend bringing snacks/lunch, a jacket and a bottle of water. If you can bring your National Student Number (NSN) with you (for Level 1 and Level 2 First Aid), that would be great. We will also need to sight valid photo identification.

What is the easiest way to make a booking?

For individuals or small groups, the easiest way is to follow the ‘register now’ links within the course you are attending. For large groups or private courses, use our ‘book now’ button at the top right hand corner of the screen.

What happens if I am late?

In order to prevent disruption to our other students, doors are locked 15 minutes after the scheduled course start time. After this time, you will have missed part of the course and will be unable to complete it on that day. Terms and conditions apply.

What happens with COVID-19 disruptions?

Scheduled courses which have been disrupted due to COVID-19 will be rebooked. All registrations will be automatically moved to the next available date, and emails will be sent to each student.  

Any student who is not available on the new date will be moved to a new date, or provided a refund.

During lockdowns, we cannot offer courses to the public.

Essential services may still be able to access training in lockdowns – contact us for more information.

Can I do the course if I have a disability?

Please contact our friendly team at info@pracmednz.com and we will do our best to accommodate you.

Do you have age limits on your first aid courses?

Students are required to be 16 or above, unless they have parental consent – contact us for more information

When will my first aid certificate expire?

First Aid unit standards need to be requalified every two years. There is a three month grace period to allow you to attend a refresher course (minimum 6 hours training) or a full first aid course.

When will my heights safety certificate expire?

Best practice to remain compliant with Health and Safety legislation requires you to refresh your ticket every 2 years. 

Do you have child-minding services?

No, we do not provide any child minding services. Infants and children are not permitted within the training room.