Working at Heights open courses now available in Tauranga!
Intro pricing now live >>
For online orders:
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer a no questions asked returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
To initiate a return, please complete the following steps:
Should your order contain a defective item, we are committed to rectifying the issue. You may be eligible for a replacement or a refund, depending on the situation. Please contact our customer service within 30 days of receiving your product to report any defects or issues, along with proof such as photos or a detailed description.
We do not accept returns, offer refunds, or allow exchanges for on-account orders. We encourage customers to review their orders carefully before purchase.
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Course minimum will be charged at time of booking confirmation. Additional students will be charged on the day.